Saturday, January 14, 2006

Now THAT'S good customer service

In case you didn't know it, Scott Adams (creator of the Dilbert comic strip) has a blog: The Dilbert Blog

I saw a reference to this DilbertBlog post on LGF and thought it was worth quoting here. Dilbert tends to steer toward good business principles, and "good customer service" is a great principle. Scott Adams thinks the Devil gives great customer service.
According to MSNBC, about 50 people died in Saudi Arabia during the annual ritual of throwing stones at the devil. Apparently a stampede broke out when somebody tripped on luggage. That sounds like a poorly conceived punch line, but it actually happened. And it isn't the first time. In 1990, 1,426 people died in a stampede while throwing stones at the very same devil. (No word as to whether luggage was involved.) And in 2004, the devil killed another 244 stone-throwers the same way. By my count, the score is Devil 1,720 and Believers 0.

This is on the same day that the guy who shot John Paul II was freed. Clearly, the devil is having a good day.

I think it's interesting that when you pray to God for a new bike, it hardly ever materializes in your bedroom within seconds. But when you throw stones at the devil, quite often you get an immediate response. That's an example of good customer service.
[snicker]

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